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RPG Maker MV RMMV dá crash no splashscreen há meses no Windows.

bonecollectors

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Bom dia, pessoal.

Já tentei ajuda no exterior, mas o pessoal não pôde me ajudar.

Meu RMMV estava funcionando certinho desde 2017, mas começou a dar crash na abertura desde setembro de 2019. É a versão Steam que tenho. No WIndows 10.

O problema é exatamente este que está nos links:

https://forums.rpgmakerweb.com/index.php?threads/rpg-maker-mv-only-shows-splash-screen-then-crashes-after-trying-everything-steam-vr.115164/#post-1027633

https://forums.rpgmakerweb.com/index.php?threads/mv-wont-open.101123/#post-1027636

https://forums.rpgmakerweb.com/index.php?threads/rpgmaker-mv-steam-edition-crashes-on-splashscreen-unable-to-find-problem.114981/#post-1027638

Fotos das etapas:

1)
https://www.dropbox.com/s/c6og1knpl8z6lif/1.png?dl=0

2)
https://www.dropbox.com/s/4a432p359hrq0xj/2.png?dl=0

3)
https://www.dropbox.com/s/sxkyf626n4ekcgz/3.png?dl=0

4)
https://www.dropbox.com/s/wnz8vm59vnekto8/4.png?dl=0


O log do DxDiag é: https://www.dropbox.com/s/ww4nb13cjqy03kf/DxDiag.txt?dl=0

Já reinstalei o jogo e o Steam. Já fiz update dos drivers. E nada. Estou dirigindo um projeto de jogo comercial e isto tem sido muito cansativo. Tenho que ficar fazendo dual-boot pro Ubuntu para editar por lá.

Meu notebook é um Lenovo Ideapad 320, com processador Intel.

Alguém aqui no Brasil teve este problema, também?

 
Prezado [member=2967]bonecollectors[/member] , bom dia!


Para poder lhe ajudar, precisarei de mais informações.

1. Quando ocorre o "crash" dá alguma tela de erro? Se sim, tire um print e poste aqui no tópico.

2. Você consegue abrir o projeto? Caso positivo, lembra de ter alterado algum recurso (imagem, plugin, som, etc...) recentemente?

3. Você consegue abrir o programa? Caso positivo, lembra de ter instalado algum programa novo ou modificar um antigo antes do RPG Maker começar a apresentar problema?

4. Consegue informar o número da versão do seu RPG Maker? Lembra quando foi a ultima vez que você atualizou ele?


Aguardo as respostas.
Abraços.
 
Obrigado pelo interesse em ajudar.

1. Quando ocorre o "crash" dá alguma tela de erro? Se sim, tire um print e poste aqui no tópico.

Coloquei 4 figuras com as etapas do erro que se repete no Windows 10. No Steam do Ubuntu não acontece.

2. Você consegue abrir o projeto? Caso positivo, lembra de ter alterado algum recurso (imagem, plugin, som, etc...) recentemente?

Não consigo abrir projeto nenhum no Windows. Só no Linux e Mac.

3. Você consegue abrir o programa? Caso positivo, lembra de ter instalado algum programa novo ou modificar um antigo antes do RPG Maker começar a apresentar problema?

Não consigo nem abrir o programa no Windows. Dá crash. Não tinha instalado nada de novo à época. Fico pensando se foi alguma atualização do Win Update, ou da Intel, ou do antivírus (que já foi desinstalado, e nada).

4. Consegue informar o número da versão do seu RPG Maker? Lembra quando foi a ultima vez que você atualizou ele?
1.6.2. Deixo sempre para atualizar automaticamente no Steam.


Obrigado pelo suporte. Vocês aqui deste forum dão de 10 a zero nos gringos arrogantes RPGMWEB.
 
Prezado [member=2967]bonecollectors[/member] , boa noite!


Parece-me que o problema é de registro do Windows mesmo. Infelizmente não conheço nenhum aplicativo gratuito que faça a varredura, atualize os dlls e corrija os registros, mas você pode procurar no google uma alternativa para esse fim.

1. Verifique se você tem o "opengl32.dll" no seu computador.
Aperte "iniciar", digite "opengl32.dll" e a busca do próprio windows deve achar o arquivo, caso você tenha, ele deverá estar na pasta "system32", clique com o botão direito e veja o tamanho do arquivo e a data de modificação.
opengl32.png

2. Veja se não há nenhuma atualização pendente do Windows Update.
Aperte "iniciar", vá em "Configurações" e depois escolha "Atualização e Segurança". Na aba "Windows Update" vai mostrar se há alguma atualização disponível e/ou pendente. Se houver, recomendo atualizar.
atualizarwds.png

3. Qual a sua placa de vídeo? Veja se ela está atualizada. Provavelmente você tem um aplicativo que permite visualizar isso.

4. Experimente executar o RPG Maker sem nenhum outro aplicativo aberto (desligue até mesmo o antivírus nessa etapa). O site da Sony tem um ótimo tutorial de como limpar a lista de inicialização para você poder experimentar. Recomendo, inclusive, desconectar o cabo da internet e ligar a Steam no modo offline. Teste e reporte neste tópico.

5. Se nada resolver, vou pedir que você execute o "DxDiag" para gerar o diagnóstico do seu computador e apresente o registro nesse tópico.
Aperte "iniciar", digite "dxdiag.exe" e aceite que o windows use a internet para averiguar os registros. Depois de terminar de carregar, clica em "Salvar Informações..." para gerar o log ("DxDiag.txt"). Salve no seu computador e poste neste tópico.
dxdiag.png


Independente dos procedimentos acima, tudo indica que é um problema de registro no Windows, os procedimentos são apenas para confirmar isso, caso você esteja no nível "desesperado para resolver", recomendo que formate o sistema operacional. O site Olhar Digital tem um ótimo tutorial de como fazer isso sem perder os seus arquivos, mas esteja avisado que todos os seus programas serão desinstalados, então anote as seriais e as ids dos programas que solicitam antes de fazer isso.


Por fim, caso não tenha um backup do seu projeto, essa pode ser uma ótima hora para fazer um.
Abraços.​
 
Esses problemas de crash na splashscreen são chatos pra caramba porque podem ter várias causas diferentes e nem sempre são fáceis de resolver. Você provavelmente já deve ter procurado em um monte de lugares, mas além das sugestões do grande [member=1349]Dobberman[/member] eu achei outras três soluções que talvez podem te ajudar:


Espero que alguma delas sirva!


 
Obrigado pelo apoio, [member=1349]Dobberman[/member] e [member=225]Lord Wallace[/member] .

Respondendo ao [member=225]Lord Wallace[/member]:

Desativar o antivírus ou tentar usar uma versão mais antiga do MV na Steam

Já tentei. Não deu certo. É o AVG que uso.

Feche quaisquer processos que não sejam do Windows antes de rodar o MV (em especial, um processo chamado "PlaysTV")

Já tentei. Não deu certo.

Trocar a library do OpenGL que o RPG Maker MV usa

Não tentei.


Respondendo ao [member=1349]Dobberman[/member]:

Verifique se você tem o "opengl32.dll" no seu computador.

Tenho várias versões em várias pastas. A que está na pasta System32 tem 1,20 mb e foi alterada em 04/10/19. Coincidentemente, foi por aí que parou de funcionar o MV.

2. Veja se não há nenhuma atualização pendente do Windows Update

Tudo atualizado.

3. Qual a sua placa de vídeo? Veja se ela está atualizada. Provavelmente você tem um aplicativo que permite visualizar isso.

Processador e placa atualizados: Intel Core i3-6006U CPU @ 2.00GHz, 12 Gb de RAM, Intel HD Graphics 520 atualizada.

4. Experimente executar o RPG Maker sem nenhum outro aplicativo aberto (desligue até mesmo o antivírus nessa etapa). O site da Sony tem um ótimo tutorial de como limpar a lista de inicialização para você poder experimentar. Recomendo, inclusive, desconectar o cabo da internet e ligar a Steam no modo offline. Teste e reporte neste tópico.

Não abriu mesmo assim.

5. Se nada resolver, vou pedir que você execute o "DxDiag" para gerar o diagnóstico do seu computador e apresente o registro nesse tópico.

------------------
System Information
------------------
      Time of this report: 2/5/2020, 13:09:31
            Machine name: CHRONOS_1BZW457
              Machine Id: {48F78900-349B-4DF4-8452-8D8FC1E51F75}
        Operating System: Windows 10 Home Single Language 64-bit (10.0, Build 18362) (18362.19h1_release.190318-1202)
                Language: Portuguese (Regional Setting: Portuguese)
      System Manufacturer: n/a
            System Model: n/a
                    BIOS: n/a (type: BIOS)
                Processor: n/a (4 CPUs)
                  Memory: 12288MB RAM
      Available OS Memory: 12162MB RAM
                Page File: 5780MB used, 8238MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
        User DPI Setting: 96 DPI (100 percent)
      System DPI Setting: 96 DPI (100 percent)
          DWM DPI Scaling: Disabled
                Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: Unknown
          DxDiag Version: 10.00.18362.0387 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
      Display Tab 2: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
        Sound Tab 4: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: Intel(R) HD Graphics 520
        Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics Family
            DAC type: Internal
        Device Type: Full Device (POST)
          Device Key: Enum\PCI\VEN_8086&DEV_1921&SUBSYS_39C517AA&REV_0A
      Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
      Display Memory: 6209 MB
    Dedicated Memory: 128 MB
      Shared Memory: 6081 MB
        Current Mode: 1366 x 768 (32 bit) (60Hz)
        HDR Support: Not Supported
    Display Topology: Extend
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
    Color Primaries: Red(0.589844,0.349609), Green(0.329102,0.554688), Blue(0.152344,0.118164), White Point(0.312500,0.328125)
  Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
        Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
          Monitor Id: BOE0675
        Native Mode: 1366 x 768(p) (59.973Hz)
        Output Type: Internal
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
      Advanced Color: Not Supported
        Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igd12umd64.dll
Driver File Version: 26.20.0100.6859 (English)
      Driver Version: 26.20.100.6859
        DDI Version: 12
      Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
        Driver Model: WDDM 2.1
Graphics Preemption: Triangle
  Compute Preemption: Thread
            Miracast: Supported
      Detachable GPU: No
Hybrid Graphics GPU: Integrated
      Power P-states: Not Supported
      Virtualization: Not Supported
          Block List: No Blocks
  Catalog Attributes: Universal:False Declarative:False
  Driver Attributes: Final Retail
    Driver Date/Size: 22/05/2019 21:00:00, 1888824 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: Unknown
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          Vendor ID: 0x8086
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        D3D9 Overlay: Supported
            DXVA-HD: Supported
        DDraw Status: Enabled
          D3D Status: Enabled
          AGP Status: Enabled
      MPO MaxPlanes: 1
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        MPO Stretch: Not Supported
    MPO Media Hints: Not Supported
        MPO Formats: Not Supported
    PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported

          Card name: Intel(R) HD Graphics 520
        Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics Family
            DAC type: Internal
        Device Type: Full Device (POST)
          Device Key: Enum\PCI\VEN_8086&DEV_1921&SUBSYS_39C517AA&REV_0A
      Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
      Display Memory: 6209 MB
    Dedicated Memory: 128 MB
      Shared Memory: 6081 MB
        Current Mode: 1920 x 1080 (32 bit) (59Hz)
        HDR Support: Not Supported
    Display Topology: Extend
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
    Color Primaries: Red(0.637695,0.333984), Green(0.308594,0.626953), Blue(0.153320,0.073242), White Point(0.313477,0.329102)
  Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
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        Output Type: HDMI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
      Advanced Color: Not Supported
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      Driver Version: 26.20.100.6859
        DDI Version: 12
      Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
        Driver Model: WDDM 2.1
Graphics Preemption: Triangle
  Compute Preemption: Thread
            Miracast: Supported
      Detachable GPU: No
Hybrid Graphics GPU: Integrated
      Power P-states: Not Supported
      Virtualization: Not Supported
          Block List: No Blocks
  Catalog Attributes: Universal:False Declarative:False
  Driver Attributes: Final Retail
    Driver Date/Size: 22/05/2019 21:00:00, 1888824 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: Unknown
  Device Identifier: {D7B78E66-5A61-11CF-D16E-A119B1C2D735}
          Vendor ID: 0x8086
          Device ID: 0x1921
          SubSys ID: 0x39C517AA
        Revision ID: 0x000A
  Driver Strong Name: oem21.inf:5f63e5346401a717:iSKLD_w10_DS:26.20.100.6859:pci\ven_8086&dev_1921&subsys_39c517aa
      Rank Of Driver: 00D10001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
        DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeVC1_D2010  DXVA2_ModeWMV9_IDCT  DXVA2_ModeVC1_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeH264_VLD_Multiview_NoFGT  DXVA2_ModeHEVC_VLD_Main  DXVA2_ModeHEVC_VLD_Main10 
  Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
        D3D9 Overlay: Supported
            DXVA-HD: Supported
        DDraw Status: Enabled
          D3D Status: Enabled
          AGP Status: Enabled
      MPO MaxPlanes: 1
            MPO Caps: Not Supported
        MPO Stretch: Not Supported
    MPO Media Hints: Not Supported
        MPO Formats: Not Supported
    PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported

-------------
Sound Devices
-------------
            Description: Alto-falantes (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0230&SUBSYS_17AA3809&REV_1000
        Manufacturer ID: 1
            Product ID: 100
                  Type: WDM
            Driver Name: RTKVHD64.sys
        Driver Version: 6.00.0001.8652 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 12/03/2019 00:00:00, 6772000 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
        HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
      Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
  I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Alto-falantes (Steam Streaming Speakers)
Default Sound Playback: No
Default Voice Playback: No
            Hardware ID: ROOT\SteamStreamingSpeakers
        Manufacturer ID: 1
            Product ID: 100
                  Type: WDM
            Driver Name: SteamStreamingSpeakers.sys
        Driver Version:  ()
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 20/07/2017 00:00:00, 40736 bytes
            Other Files:
        Driver Provider: Valve Corporation
        HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
      Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
  I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: HP V225hz (Áudio Intel(R) para telas)
Default Sound Playback: No
Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_8086&DEV_2809&SUBSYS_80860101&REV_1000
        Manufacturer ID: 1
            Product ID: 100
                  Type: WDM
            Driver Name: IntcDAud.sys
        Driver Version: 10.26.0000.0008 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 17/05/2019 00:00:00, 674352 bytes
            Other Files:
        Driver Provider: Intel(R) Corporation
        HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
      Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
  I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Alto-falantes (Steam Streaming Microphone)
Default Sound Playback: No
Default Voice Playback: No
            Hardware ID: ROOT\SteamStreamingMicrophone
        Manufacturer ID: 1
            Product ID: 100
                  Type: WDM
            Driver Name: SteamStreamingMicrophone.sys
        Driver Version:  ()
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 28/07/2017 00:00:00, 40736 bytes
            Other Files:
        Driver Provider: Valve Corporation
        HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
      Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
  I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microfone (Realtek High Definition Audio)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: RTKVHD64.sys
        Driver Version: 6.00.0001.8652 (English)
      Driver Attributes: Final Retail
          Date and Size: 3/14/2019 01:24:52, 6772000 bytes
              Cap Flags: 0x1
          Format Flags: 0xFFFFF

            Description: Microfone (Steam Streaming Microphone)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: SteamStreamingMicrophone.sys
        Driver Version:  ()
      Driver Attributes: Final Retail
          Date and Size: 7/28/2017 16:51:36, 40736 bytes
              Cap Flags: 0x1
          Format Flags: 0xFFFFF

---------------------
Video Capture Devices
Number of Devices: 1
---------------------
          FriendlyName: EasyCamera
              Category: Camera
          SymbolicLink: \\?\usb#vid_13d3&pid_5a02&mi_00#6&213efeab&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
              Location: Front
              Rotation: 0
          Manufacturer: Realtek
            HardwareID: USB\VID_13D3&PID_5A02&REV_1701&MI_00,USB\VID_13D3&PID_5A02&MI_00
            DriverDesc: EasyCamera
        DriverProvider: Realtek
          DriverVersion: 10.0.17134.20048
      DriverDateEnglish: 7/3/2018 00:00:00
    DriverDateLocalized: 03/07/2018 00:00:00
                Service: usbvideo
                  Class: Camera
          DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
            ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
            ProblemCode: No Problem
  BusReportedDeviceDesc: EasyCamera
                Parent: USB\VID_13D3&PID_5A02\0x0001
      DriverProblemDesc: n/a
          UpperFilters: n/a
          LowerFilters: WdmCompanionFilter
                  Stack: \FileSystem\avgSnx,\FileSystem\avgSnx,\Driver\ksthunk,\Driver\usbvideo,\Driver\ACPI,\Driver\usbccgp
      ContainerCategory: Imaging.Webcam
          SensorGroupID: {78DCB7D0-33EA-458B-B98A-56E9A3A40B50}
                  MFT0: n/a
                  DMFT: {09824200-9A44-4B06-8C74-92D99E09B435}
    CustomCaptureSource: n/a
  DependentStillCapture: n/a
    EnablePlatformDMFT: n/a
              DMFTChain: n/a
EnableDshowRedirection: False
    FrameServerEnabled: n/a
        AnalogProviders: n/a
            ProfileIDs: n/a

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
        Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Teclado
        Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: USB Receiver
        Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52F
        FF Driver: n/a

      Device Name: USB Receiver
        Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52F
        FF Driver: n/a

      Device Name: USB Receiver
        Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52F
        FF Driver: n/a

      Device Name: HIDI2C Device
        Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x04F3, 0x0400
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub (USB 3.0)
| Vendor/Product ID: 0x8086, 0x9D2F
| Matching Device ID: USB\ROOT_HUB30
| Service: USBHUB3
| Driver: USBHUB3.SYS, 3/19/2019 01:43:43, 618296 bytes
|
+-+ USB Composite Device
| | Vendor/Product ID: 0x046D, 0xC52F
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: USB\COMPOSITE
| | Service: usbccgp
| | Driver: usbccgp.sys, 3/19/2019 01:43:43, 183608 bytes
| |
| +-+ Dispositivo de Entrada USB
| | | Vendor/Product ID: 0x046D, 0xC52F
| | | Location: 0000.0014.0000.001.000.000.000.000.000
| | | Matching Device ID: USB\Class_03&SubClass_01
| | | Service: HidUsb
| | | Driver: hidusb.sys, 8/26/2019 00:33:56, 45568 bytes
| | | Driver: hidclass.sys, 8/26/2019 00:33:56, 211968 bytes
| | | Driver: hidparse.sys, 8/26/2019 00:33:56, 46080 bytes
| | |
| | +-+ Mouse compatível com HID
| | | | Vendor/Product ID: 0x046D, 0xC52F
| | | | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| | | | Service: mouhid
| | | | Driver: mouhid.sys, 3/19/2019 01:43:43, 35840 bytes
| | | | Driver: mouclass.sys, 3/19/2019 01:43:43, 66872 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Teclado Padrão PS/2
| Matching Device ID: *PNP0303
| Service: i8042prt
| Driver: i8042prt.sys, 3/19/2019 01:43:43, 119296 bytes
| Driver: kbdclass.sys, 3/19/2019 01:43:43, 70968 bytes
|
+ ELAN pointing device
| Vendor/Product ID: 0x04F3, 0x0000
| Matching Device ID: hid\ven_elan&dev_0608&col01
| Upper Filters: ETD
| Service: mouhid
| Driver: ETD.sys, 11/22/2017 02:05:40, 724040 bytes
| Driver: iaHIDI2C.ini, 11/22/2017 01:47:30, 7288 bytes
| Driver: iaHIDI2C.sys, 11/22/2017 02:07:10, 49224 bytes
| Driver: WdfCoInstaller01009.dll, 11/22/2017 02:07:28, 1730312 bytes
| Driver: ETDHCF.ini, 11/22/2017 01:47:30, 6794 bytes
| Driver: ETDHCF.sys, 11/22/2017 02:06:12, 29256 bytes
| Driver: ETD.inf, 11/22/2017 01:47:28, 21077 bytes
| Driver: ETDCtrl.exe, 11/22/2017 02:06:00, 4189912 bytes
| Driver: WdfCoInstaller01011.dll, 11/22/2017 02:07:30, 1804688 bytes
| Driver: ETDUninst.dll, 11/22/2017 02:06:24, 2544856 bytes
| Driver: ETDUn_inst.exe, 11/22/2017 02:06:26, 2801368 bytes
| Driver: ETDApi.dll, 11/22/2017 02:05:46, 2589400 bytes
| Driver: ETDDeviceInformation.exe, 11/22/2017 02:06:04, 2772184 bytes
| Driver: ETDApi32.dll, 11/22/2017 02:05:48, 1853144 bytes
| Driver: ETD_DLL.dll, 11/22/2017 02:06:28, 2544344 bytes
| Driver: ETDService.exe, 11/22/2017 02:06:20, 144600 bytes
| Driver: ETDCtrlHelper.exe, 11/22/2017 02:06:02, 2580184 bytes
| Driver: ETDApix.dll, 11/22/2017 02:05:54, 2997976 bytes
| Driver: ETDCmds.dll, 11/22/2017 02:05:54, 2836184 bytes
| Driver: ETDMcpl.dll, 11/22/2017 02:06:16, 7246552 bytes
| Driver: ETDFavorite.dll, 11/22/2017 02:06:06, 2591448 bytes
| Driver: ETDTouch.exe, 11/22/2017 02:06:22, 134360 bytes
| Driver: ETDAniConf.exe, 11/22/2017 02:05:44, 9176792 bytes
| Driver: ETDIntelligent.exe, 11/22/2017 02:06:14, 2630360 bytes
| Driver: Lenovo.exe, 11/22/2017 02:07:14, 2016472 bytes
| Driver: Lenovo_Win8.exe, 11/22/2017 02:07:20, 2016984 bytes
| Driver: LenovoAPI.dll, 11/22/2017 02:07:18, 2592472 bytes
| Driver: Button_ClickPad.avi, 11/22/2017 01:47:28, 118272 bytes
| Driver: Button_SmartPad.avi, 11/22/2017 01:47:28, 113152 bytes
| Driver: DnD01.avi, 11/22/2017 01:47:28, 74752 bytes
| Driver: DnD02.avi, 11/22/2017 01:47:28, 98304 bytes
| Driver: DnD03.avi, 11/22/2017 01:47:28, 83456 bytes
| Driver: Edge_Auto.avi, 11/22/2017 01:47:28, 4378624 bytes
| Driver: Edge_Inertial.avi, 11/22/2017 01:47:28, 794112 bytes
| Driver: Edge_Scroll.avi, 11/22/2017 01:47:28, 1215488 bytes
| Driver: Rotation_Twist.avi, 11/22/2017 01:47:30, 212480 bytes
| Driver: Rotation_Clockwise.avi, 11/22/2017 01:47:30, 110592 bytes
| Driver: Scroll_Auto.avi, 11/22/2017 01:47:30, 2421760 bytes
| Driver: Scroll_Inertial.avi, 11/22/2017 01:47:30, 1012224 bytes
| Driver: Scroll_No_FreeScroll.avi, 11/22/2017 01:47:30, 686592 bytes
| Driver: Swipe_3F_LR_PageupDown.avi, 11/22/2017 01:47:30, 300032 bytes
| Driver: Tapping_1F.avi, 11/22/2017 01:47:30, 68608 bytes
| Driver: Zooming.avi, 11/22/2017 01:47:30, 293888 bytes
| Driver: Press_3F.avi, 11/22/2017 01:47:30, 90112 bytes
| Driver: Continuous_EdgeScroll_H.avi, 11/22/2017 01:47:28, 1902080 bytes
| Driver: Continuous_EdgeScroll_V.avi, 11/22/2017 01:47:28, 1576448 bytes
| Driver: Continuous_Scroll_V_2F.avi, 11/22/2017 01:47:28, 2278400 bytes
| Driver: Continuous_Scroll_H_2F.avi, 11/22/2017 01:47:28, 1594880 bytes
| Driver: Scroll_Reverse_V.avi, 11/22/2017 01:47:30, 628224 bytes
| Driver: Scroll_Reverse_H.avi, 11/22/2017 01:47:30, 409088 bytes
| Driver: Edge_Reverse_V.avi, 11/22/2017 01:47:28, 579584 bytes
| Driver: Edge_Reverse_H.avi, 11/22/2017 01:47:28, 407552 bytes
| Driver: Win8EdgeSwipe_Left.avi, 11/22/2017 01:47:30, 720434 bytes
| Driver: Win8EdgeSwipe_Right.avi, 11/22/2017 01:47:30, 147766 bytes
| Driver: Win8EdgeSwipe_Top.avi, 11/22/2017 01:47:30, 267604 bytes
| Driver: Continuous_EdgeScroll_Reverse-H.avi, 11/22/2017 01:47:28, 1902080 bytes
| Driver: Continuous_EdgeScroll_Reverse-V.avi, 11/22/2017 01:47:28, 1569280 bytes
| Driver: Continuous_Scroll_Reverse-H_2F.avi, 11/22/2017 01:47:28, 1637888 bytes
| Driver: Continuous_Scroll_Reverse-V_2F.avi, 11/22/2017 01:47:28, 2237952 bytes
| Driver: Edge_Auto_Reverse.avi, 11/22/2017 01:47:28, 2697216 bytes
| Driver: Edge_Inertial_Reverse.avi, 11/22/2017 01:47:28, 792576 bytes
| Driver: Scroll_Auto_Reverse.avi, 11/22/2017 01:47:30, 2393088 bytes
| Driver: Scroll_Inertial_Reverse.avi, 11/22/2017 01:47:30, 1041920 bytes
| Driver: PTP_Swipe_3F_Up_Down_Left_Right.avi, 11/22/2017 01:47:30, 889344 bytes
| Driver: PTP_Tapping_3F_Cortana.avi, 11/22/2017 01:47:30, 84992 bytes
| Driver: PTP_Tapping_4F_Notification_Center.avi, 11/22/2017 01:47:30, 674304 bytes
| Driver: Win10_4F_Desktop_Switch.avi, 11/22/2017 01:47:30, 236648 bytes
| Driver: ETDSetup.ini, 11/22/2017 01:47:30, 1757665 bytes
| Driver: mouhid.sys, 3/19/2019 01:43:43, 35840 bytes
| Driver: mouclass.sys, 3/19/2019 01:43:43, 66872 bytes
| Driver: ETDCoInstaller15017.dll, 11/22/2017 02:05:58, 231640 bytes
| Driver: WdfCoInstaller01011.dll, 11/22/2017 02:07:30, 1804688 bytes

--------------
System Devices
--------------
    Name: Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
Device ID: PCI\VEN_8086&DEV_9D2F&SUBSYS_384517AA&REV_21\3&11583659&0&A0
  Driver: C:\WINDOWS\system32\DRIVERS\USBXHCI.SYS, 10.00.18362.0207 (Portuguese), 8/26/2019 00:33:56, 531976 bytes
  Driver: C:\WINDOWS\system32\DRIVERS\UMDF\UsbXhciCompanion.dll, 10.00.18362.0207 (English), 8/26/2019 00:33:56, 131960 bytes

    Name: Mobile Intel(R) Processor Family I/O PCI Express Root Port #6 - 9D15
Device ID: PCI\VEN_8086&DEV_9D15&SUBSYS_382517AA&REV_F1\3&11583659&0&E5
  Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.18362.0418 (Portuguese), 10/8/2019 22:48:52, 436536 bytes

    Name: Mobile Intel(R) Processor Family I/O PMC - 9D21
Device ID: PCI\VEN_8086&DEV_9D21&SUBSYS_384417AA&REV_21\3&11583659&0&FA
  Driver: n/a

    Name: Intel(R) 6th Generation Core Processor Family Platform I/O SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_9D03&SUBSYS_384017AA&REV_21\3&11583659&0&B8
  Driver: C:\WINDOWS\system32\DRIVERS\iaStorAC.sys, 17.07.0000.1006 (English), 12/30/2019 11:57:49, 1035744 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\iaahcic.inf_amd64_120314e52c04567c\RstMwService.exe, 17.07.0000.1006 (English), 12/30/2019 11:57:49, 2156512 bytes
  Driver: C:\WINDOWS\system32\RstMwEventLogMsg.dll, 12/30/2019 11:57:49, 26080 bytes

    Name: Intel(R) HD Graphics 520
Device ID: PCI\VEN_8086&DEV_1921&SUBSYS_39C517AA&REV_0A\3&11583659&0&10
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igdkmd64.sys, 26.20.0100.6859 (English), 5/23/2019 04:40:16, 19303968 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\iglhxs64.vp, 5/23/2019 01:24:32, 5046 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igd10iumd64.dll, 26.20.0100.6859 (English), 5/23/2019 04:40:52, 15918472 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igd11dxva64.dll, 26.20.0100.6859 (English), 5/23/2019 04:40:56, 64041000 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igd12dxva64.dll, 26.20.0100.6859 (English), 5/23/2019 04:41:00, 63970344 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igd12umd64.dll, 26.20.0100.6859 (English), 5/23/2019 04:41:02, 15934632 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igdgmm64.dll, 26.20.0100.6859 (English), 5/23/2019 04:41:08, 1198680 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igfxcmrt64.dll, 26.20.0100.6859 (English), 5/23/2019 04:41:12, 222456 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igfx11cmrt64.dll, 26.20.0100.6859 (English), 5/23/2019 04:41:12, 220824 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igdumdim64.dll, 26.20.0100.6859 (English), 5/23/2019 04:41:12, 1888824 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igd9dxva64.dll, 26.20.0100.6859 (English), 5/23/2019 04:41:04, 64281576 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igdail64.dll, 5/23/2019 04:40:14, 197104 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\iga64.dll, 5/23/2019 04:40:46, 3560616 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igc64.dll, 26.20.0100.6859 (English), 5/23/2019 04:40:50, 37353608 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\UniversalAdapter64.dll, 5/23/2019 04:41:24, 178392 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\common_clang64.dll, 2.00.0007.0000 (English), 5/23/2019 04:40:46, 72444824 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igdfcl64.dll, 26.20.0100.6859 (English), 5/23/2019 04:41:06, 822424 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igdmd64.dll, 26.20.0100.6859 (English), 5/23/2019 04:41:10, 5518496 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igdde64.dll, 26.20.0100.6859 (English), 5/23/2019 04:41:06, 463032 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igdinfo64.dll, 5/23/2019 04:41:08, 144856 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igdext64.dll, 26.20.0100.6859 (English), 5/23/2019 04:41:06, 416312 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igd10idpp64.dll, 26.20.0100.6859 (English), 5/23/2019 04:40:50, 673144 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igd10iumd32.dll, 26.20.0100.6859 (English), 5/23/2019 04:40:52, 14514568 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igd11dxva32.dll, 26.20.0100.6859 (English), 5/23/2019 04:40:54, 62283016 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igd12dxva32.dll, 26.20.0100.6859 (English), 5/23/2019 04:40:58, 62207048 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igd12umd32.dll, 26.20.0100.6859 (English), 5/23/2019 04:41:00, 15651112 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igdgmm32.dll, 26.20.0100.6859 (English), 5/23/2019 04:41:08, 1011064 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igdumdim32.dll, 26.20.0100.6859 (English), 5/23/2019 04:41:10, 1646104 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igd9dxva32.dll, 26.20.0100.6859 (English), 5/23/2019 04:41:02, 62408776 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igdail32.dll, 5/23/2019 04:40:14, 170480 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igfxcmrt32.dll, 26.20.0100.6859 (English), 5/23/2019 04:41:12, 187896 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igfx11cmrt32.dll, 26.20.0100.6859 (English), 5/23/2019 04:41:12, 186872 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\iga32.dll, 5/23/2019 04:40:46, 3048584 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igc32.dll, 26.20.0100.6859 (English), 5/23/2019 04:40:48, 33403416 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\UniversalAdapter32.dll, 5/23/2019 04:41:22, 263256 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\common_clang32.dll, 2.00.0007.0000 (English), 5/23/2019 04:40:42, 54407064 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igdfcl32.dll, 26.20.0100.6859 (English), 5/23/2019 04:40:14, 853488 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igdmd32.dll, 26.20.0100.6859 (English), 5/23/2019 04:41:10, 4005184 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igdde32.dll, 26.20.0100.6859 (English), 5/23/2019 04:41:06, 381240 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igdinfo32.dll, 5/23/2019 04:41:08, 126968 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igdext32.dll, 26.20.0100.6859 (English), 5/23/2019 04:41:06, 323480 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igd10idpp32.dll, 26.20.0100.6859 (English), 5/23/2019 04:40:50, 649528 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\iglhxo64.vp, 5/23/2019 01:24:32, 42513 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\iglhxc64.vp, 5/23/2019 01:24:32, 44194 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\iglhxg64.vp, 5/23/2019 01:24:32, 43760 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\iglhxo64_dev.vp, 5/23/2019 01:24:32, 43143 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\iglhxc64_dev.vp, 5/23/2019 01:24:32, 43214 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\iglhxg64_dev.vp, 5/23/2019 01:24:32, 43732 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\iglhxa64.vp, 5/23/2019 01:24:32, 1125 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\iglhxa64.cpa, 5/23/2019 01:24:32, 1376256 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\IntelCpHDCPSvc.exe, 25.20.0100.6859 (English), 5/23/2019 04:40:32, 516640 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\cp_resources.bin, 5/23/2019 01:24:24, 1391692 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\difx64.exe, 1.04.0005.0000 (English), 5/23/2019 04:40:08, 176184 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igfxDH.dll, 6.15.0100.6859 (English), 5/23/2019 04:40:20, 1126896 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igfxDI.dll, 6.15.0100.6859 (English), 5/23/2019 04:40:22, 457200 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igfxLHM.dll, 6.15.0100.6859 (English), 5/23/2019 04:40:26, 2279920 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igfxEM.exe, 6.15.0100.6859 (English), 5/23/2019 04:40:24, 1082392 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igfxCUIServicePS.dll, 5/23/2019 04:40:20, 412168 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igfxCUIService.exe, 6.15.0100.6859 (English), 5/23/2019 04:40:20, 414232 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igfxDHLib.dll, 1.00.0000.0000 (Invariant Language), 5/23/2019 04:40:22, 123888 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igfxLHMLib.dll, 1.00.0000.0000 (Invariant Language), 5/23/2019 04:40:28, 22512 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\GfxUIEx.exe, 6.15.0100.6859 (English), 5/23/2019 04:40:10, 517152 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\Gfxv4_0.exe, 8.15.0100.6859 (Portuguese), 5/23/2019 04:40:10, 1248288 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\GfxResources.dll, 8.15.0100.6859 (Portuguese), 5/23/2019 04:40:10, 9335280 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\MetroIntelGenericUIFramework.dll, 1.00.0000.0000 (Portuguese), 5/23/2019 04:40:40, 646152 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igfxCPL.cpl, 5/23/2019 04:40:18, 286704 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igfxDTCM.dll, 6.15.0100.6859 (English), 5/23/2019 04:40:24, 191984 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igfxext.exe, 6.15.0100.6859 (English), 5/23/2019 04:40:26, 369720 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igfxexps.dll, 6.15.0010.3682 (English), 5/23/2019 04:41:12, 58648 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\GfxDownloadWrapper.exe, 8.15.0100.6859 (Portuguese), 5/23/2019 04:40:08, 162840 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igfxSDK.exe, 5/23/2019 04:40:30, 1145888 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igfxSDKLib.dll, 1.00.0000.0000 (Invariant Language), 5/23/2019 04:40:30, 99824 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\ColorImageEnhancement.wmv, 5/23/2019 01:24:22, 375173 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\ImageStabilization.wmv, 5/23/2019 01:24:32, 403671 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\FilmModeDetection.wmv, 5/23/2019 01:24:24, 641530 bytes
  Driver: C:\WINDOWS\system32\igfxCPL.cpl, 5/23/2019 04:40:18, 286704 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igfxexps32.dll, 6.15.0010.3682 (English), 5/23/2019 04:40:24, 52720 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igvk64.dll, 26.20.0100.6859 (English), 5/23/2019 04:41:14, 8596480 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igvk64.json, 5/23/2019 01:24:32, 137 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\VulkanRT-EULA.txt, 5/23/2019 01:24:36, 3633 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igvk32.dll, 26.20.0100.6859 (English), 5/23/2019 04:41:14, 7680064 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\igvk32.json, 5/23/2019 01:24:32, 137 bytes
  Driver: C:\WINDOWS\system32\vulkan-1.dll, 1.01.0101.0000 (English), 5/23/2019 04:40:46, 1017120 bytes
  Driver: C:\WINDOWS\system32\vulkaninfo.exe, 1.01.0101.0000 (English), 5/23/2019 04:40:48, 296472 bytes
  Driver: C:\WINDOWS\system32\vulkan-1-999-0-0-0.dll, 1.01.0101.0000 (English), 5/23/2019 04:40:46, 1017120 bytes
  Driver: C:\WINDOWS\system32\vulkaninfo-1-999-0-0-0.exe, 1.01.0101.0000 (English), 5/23/2019 04:40:48, 296472 bytes
  Driver: C:\WINDOWS\SysWow64\vulkan-1.dll, 1.01.0101.0000 (English), 5/23/2019 04:40:44, 880928 bytes
  Driver: C:\WINDOWS\SysWow64\vulkaninfo.exe, 1.01.0101.0000 (English), 5/23/2019 04:40:46, 269880 bytes
  Driver: C:\WINDOWS\SysWow64\vulkan-1-999-0-0-0.dll, 1.01.0101.0000 (English), 5/23/2019 04:40:44, 880928 bytes
  Driver: C:\WINDOWS\SysWow64\vulkaninfo-1-999-0-0-0.exe, 1.01.0101.0000 (English), 5/23/2019 04:40:46, 269880 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\OSSCOPYRIGHT, 5/23/2019 01:24:36, 1372 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\ig9icd64.dll, 26.20.0100.6859 (English), 5/23/2019 04:40:12, 16749064 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\ig9icd32.dll, 26.20.0100.6859 (English), 5/23/2019 04:40:12, 13177328 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\ocl\llvm_release_license.txt, 5/23/2019 01:24:36, 1937 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\ocl\readme.txt, 5/23/2019 01:24:36, 9710 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\ocl\version.ini, 5/23/2019 01:24:36, 30 bytes
  Driver: C:\WINDOWS\SysWow64\Intel_OpenCL_ICD32.dll, 2.02.0001.0000 (English), 5/23/2019 04:40:38, 108528 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\ocl\bin\x86\task_executor32.dll, 7.06.0000.0228 (English), 5/23/2019 04:41:08, 353264 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\ocl\bin\x86\OclCpuBackend32.dll, 7.06.0000.0228 (English), 5/23/2019 04:41:06, 17799152 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\ocl\bin\x86\intelocl32.dll, 7.06.0000.0228 (English), 5/23/2019 04:41:06, 1099248 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\ocl\bin\x86\cpu_device32.dll, 7.06.0000.0228 (English), 5/23/2019 04:41:06, 418288 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\ocl\bin\x86\clbltfnn8.rtl, 5/23/2019 01:24:36, 2759352 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\ocl\bin\x86\clbltfnn8_img_cbk.o, 5/23/2019 01:24:36, 388904 bytes
  Driver: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_90f68cd0dc48b625\ocl\bin\x86\clbltfnn8_img_cbk.rtl, 5/23/2019 01:24:36, 997840 bytes
 
 
Prezado [member=2967]bonecollectors[/member] , boa tarde!


Pelas informações que você prestou é possível concluir que não é problema no RPG Maker MV, nem na Steam, do contrário você não iria conseguir abrir em outra máquina, então só sobra o Windows. Você tem o Microsoft .NET Framework instalado?

O log do DxDiag que você postou não veio inteiro, anexe o arquivo.txt neste tópico. O log termina da seguinte forma:
Símbolo da análise:
Verificando novamente se há uma solução: 0
ID do Relatório: b117f852-5a1e-40ff-8f36-20e25d0a1d70
Status do Relatório: 100
Bucket com hash: Guid do CAB: 0

Na atualização do sistema pode ser que corrompeu algum registro ou até mesmo por desligar o computador de forma errada. Acredito que a solução mais rápida seja formatar o sistema operacional para recuperar todos os registros. O site Olhar Digital tem um ótimo tutorial de como fazer isso sem perder os seus arquivos, mas esteja avisado que todos os seus programas serão desinstalados, então anote as seriais e as ids dos programas que solicitam antes de fazer isso.

Tive um problema semelhante, mas não foi com o RPG Maker, e consegui resolver dessa forma. Desde que formatei o computador não tive nenhum novo problema com isso, mas a decisão final é sua.


Espero ter ajudado.
Abraços.​
 
Boa tarde, [member=1349]Dobberman[/member] !

Anexei o dxdiag na chamada do tópico.

Não estava conseguindo formatar na virada do ano, acho que por conta do dualboot. Vou descobrir como faço aqui, sem perder tudo que tenho no linux.

Muito obrigado pelo suporte!
 
Prezado, boa noite!


Não trago a solução para o seu problema, mas analisando o log do seu DxDiag.exe, vislumbrei o problema:


+++ WER7 +++:
Falha no bucket , tipo 0
Nome do Evento: APPCRASH
Resposta: No disponvel
ID do CAB: 0

Assinatura do problema:
P1: RPGMV.exe
P2: 1.6.2.0
P3: 5c4a8ced
P4: RPGMV.exe
P5: 1.6.2.0
P6: 5c4a8ced
P7: c0000005
P8: 00017199
P9:
P10:


Arquivos anexados:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCFD5.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD1F9.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD229.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD237.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD257.tmp.txt
\\?\C:\Users\Tito Aureliano\AppData\Local\Temp\WERD383.tmp.appcompat.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_RPGMV.exe_1783ee98ad3c88ce1a38a9d78b6816f1a54ad6_25f6eac7_cab_beac2b8f-7d52-46dc-96e3-4f6bf4075339\memory.hdmp

Esses arquivos talvez estejam disponveis em:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_RPGMV.exe_1783ee98ad3c88ce1a38a9d78b6816f1a54ad6_25f6eac7_cab_beac2b8f-7d52-46dc-96e3-4f6bf4075339

Smbolo da anlise:
Verificando novamente se h uma soluo: 0
ID do Relatrio: b64118c0-d12b-4316-963e-bd178d42987c
Status do Relatrio: 6
Bucket com hash: Guid do CAB: 0


Esse erro aparece seis vezes no seu log.
Aparentemente, o RPGMV.exe está em conflito com algum outro componente do windows. O erro é "5c4a8ced", o que isso significa? Provável que somente o programador sabe a resposta.


Abraço.
 
Boa tarde.

Estou passando aqui para dizer que reformatei o computador e, apesar do trabalhão, o RMMV voltou a funcionar.

Obrigado pela ajuda.

Agora fico com o receio de atualizar o sistema no windows update e acontecer o mesmo no futuro.
 
Prezado, boa tarde!


bonecollectors comentou:
Boa tarde.

Estou passando aqui para dizer que reformatei o computador e, apesar do trabalhão, o RMMV voltou a funcionar.

Obrigado pela ajuda.

Agora fico com o receio de atualizar o sistema no windows update e acontecer o mesmo no futuro.

Que bom saber que resolveu o seu problema, agora aguardo novidades no projeto!

Não tenha medo de instalar o Windows Update, esse problema geralmente ocorre por resíduos de outros programas desinstalado de maneira incompleta, por programas instalados ou por não deixar o windows atualizar normalmente (sabe aquele aviso de "por favor não desligue o computador"? pois então...).

Mas, enfim, bom saber que voltou a funcionar normalmente.


Abraços.​
 
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